Fintech startup, LenderClose, has added two operations specialists and a software engineer.
Joining LenderClose as an operations specialist, Crystal Henderson has over 10 years of experience in lending in finance. Prior to becoming an operations specialist, Henderson has earned recognition for consistently exceeding funding goals, quality standards, welcome-call percentages and ranked among her organization’s top five in clearing stipulations.
Also hired as an operations specialist, Melanie Salge also has over 10 years of experience in mortgage and real estate customer service and management.
In her LenderClose role, Salge is tasked with ensuring client satisfaction by drawing on expertise in report analysis. Other focus areas will be on meeting expected turnaround times, anticipating trouble spots and facilitating process improvements.
As software engineer, Craig Lien has 20 years of experience specializing in architecture design, network management and troubleshooting. According to LenderClose, he is an expert at resolving complex software issues and improving existing solutions.
Before joining the team at LenderClose, Lein worked at FINASTRA (formerly D+H) Financial Technologies, where he served as a senior network engineer.